Privacy Policy

Effective Date: January 1, 2025

At Impact Intelligence, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at www.impactintelligence.net ("the Website") and utilize our investigation, technical security, and cybersecurity services ("the Services").

1. Information We Collect
We may collect various types of information from and about users of our Website and Services:

Personal Information: Information by which you may be personally identified, such as name, postal address, email address, phone number, and any other information you voluntarily provide when contacting us or engaging our Services.
Service-Related Information: Data, documents, and other information provided by you or collected during the course of delivering our investigative, technical security, or cybersecurity services. This data is handled with the highest level of confidentiality and discretion.
Website Usage Data: Non-personal information about your internet connection, the equipment you use to access our Website, and usage details (e.g., IP addresses, browser types, pages visited, time spent on pages).

2. How We Collect Information
We collect information:

Directly from you when you provide it to us (e.g., through contact forms, email, phone calls, during consultations, or when signing service agreements).
Automatically as you navigate through the Website (e.g., through cookies, web beacons, and other tracking technologies).

3. How We Use Your Information
We use the information we collect for various purposes, including:

To provide, operate, and maintain our Services.
To communicate with you, respond to your inquiries, and provide customer support.
To understand and analyze how you use our Website and improve your experience.
To develop new services, features, and functionality.
For marketing and promotional purposes, with your consent where required.
To detect and prevent fraud and other harmful activities.
To comply with legal obligations and enforce our agreements.

4. Disclosure of Your Information
We value your privacy and confidentiality. We may disclose personal and service-related information:

With Your Consent: We will not disclose sensitive service-related information without your explicit consent, unless legally compelled to do so.
To Our Service Providers: To trusted third-party vendors, consultants, and other service providers who perform services for us (e.g., website hosting, analytics, legal counsel). These parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
To Protect Rights and Safety: To protect the rights, property, or safety of Impact Intelligence, our clients, or others.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our Website.

6. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to enhance your experience, analyze trends, administer the Website, track users' movements around the Website, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level.

7. Third-Party Websites
Our Website may contain links to third-party websites. This Privacy Policy applies only to Impact Intelligence's Website and Services. We are not responsible for the privacy practices or the content of other websites.

8. Data Retention
We retain personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

9. Your Data Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact us using the information below.

10. Children's Privacy
Our Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.